COVID-19 Assistance

Now, more than ever, we're here to help. The COVID-19 pandemic affects everybody, and we hope that you and your loved ones are safe and healthy. In the meantime, Bank of Ann Arbor's HELPS mission remains the same. If you or your small business have been impacted due to quarantine or loss of income, we're here for you. We're here to find solutions for the challenges you might face with your loan payments or depository relationship. Each circumstance is different, and we are determined to find a solution for your unique needs. If you have any questions or concerns, please contact your local branch. As always, we're happy to help. Together, we will find a solution.

Branch updates

We continue to offer help—at a safe distance. For the safety and concern of our community, customers and staff, we have temporarily suspended lobby service. Locations with drive-thru service will remain open during this time to assist with ALL of your banking needs.

Please know, despite suspended lobby service, our bankers are still committed to assisting you. Need access to your safety deposit box? Have documents needing notarization? If you have any questions, please contact your branch location and we would be happy to schedule an appointment.

Drive-Thru Hours:

Our drive-thrus are open 9am-5pm Monday through Friday and 9am-12pm on Saturday at the following locations:

  • Downtown Ann Arbor — 125 S. Fifth Ave., Ann Arbor, MI 48104 734.662.1600
  • Ellsworth Ann Arbor — 801 W. Ellsworth Rd., Ann Arbor, MI 48108 734.669.8900
  • Stadium Ann Arbor — 2204 W. Stadium Blvd., Ann Arbor, MI 48103 734.822.1900
  • Plymouth — 1333 W. Ann Arbor Rd., Plymouth, MI 48170 734.455.1511
  • Saline — 179 E. Michigan Ave., Saline, MI 48176 734.470.5001

Our drive-thru is open 9am-5pm Monday through Friday at the following location:

  • Ypsilanti — 7 W. Michigan Ave., Ypsilanti, MI 48197 734.485.9424

Appointment Only:

The following locations offer services by appointment only, Monday through Friday, from 9am-5pm:

  • Birmingham — 33583 Woodward Ave., Birmingham, MI 48009 248.723.7200
  • Traver Village Ann Arbor — 2601 Plymouth Rd., Suite A, Ann Arbor, MI 48105 734.662.3800

We're here for you

Other options to practice social distancing while completing banking transactions include:

  • Online Banking — give our eBanking team a call (734.662.1600) to ensure that you are set-up and that your accounts are accessible. From this site, you can monitor accounts, transfer funds and pay bills.
  • Mobile Banking — our mobile app is available for iPhone and Android devices. From the app, you have the ability to deposit funds remotely and more.
  • Night Deposit — please contact your banking office to make arrangements for this access.
  • ATM — check out this page for all of our ATM locations near you! Additionally, all Bank of Ann Arbor customers have access to Comerica Bank ATMs without fees.

How can we help you?

If you need anything at all, please feel free to call us, we can work to find a solution together.





Covid-19 Assistance

 
Michigan Bankers Association Financial Literacy Award winner 2018 and 2016

Michigan Bankers Association Financial Literacy Award winner 2018 & 2016